[7:01 AM, 2/1/2025] C6w5 PRADEEP RAI Falconers Fashion: Thank you for shopping at Falconer’s! We strive to provide a smooth and reliable shipping experience. Please read the following policy carefully before placing your order.
Processing Time:

• Orders are typically processed within 2 business days. This includes order verification, quality checks, and packaging.
• Processing time may be longer during peak seasons, holidays, or promotional periods. You will be notified of any significant delays.
• Orders placed on weekends or holidays will be processed on the next business day.
  Shipping Options & Delivery Time:
  We offer the following shipping options within all India.
• Standard Shipping: Estimated Delivery Time- 5-7 business days
  Cost: Calculated at Checkout.

Delivery times are estimates and may vary depending on your location, shipping method chosen, and external factors like courier delays. We are not responsible for delays caused by the shipping carrier.
Shipping Costs:

• Shipping costs are calculated based on Factors affecting cost – weight of the package, destination, shipping method selected.
• You can view the shipping cost at checkout before completing your order.
  Order Tracking:
• Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
• You can track your order using the tracking number on the carrier’s website or through the tracking link provided in the email.
• You can also track your order by logging into your Falconer’s account and viewing your order history.
  Delivery:
• Deliveries are typically made during business hours, Monday to Friday.
• Please ensure that the shipping address you provide is accurate and complete, including a valid phone number and email address for contact.
• We are not responsible for orders delivered to incorrect addresses provided by the customer.
• If no one is available to receive the package at the time of delivery, the carrier will attempt delivery again, or deliver to a nearby pickup location.
  Shipping Restrictions:
• We may not be able to ship to certain locations due to legal restrictions or carrier limitations. You will be notified if this applies to your order.
  Damaged or Lost
  Packages:
• If you receive a damaged package, please contact us immediately at falconershelp@gmail.com or 7678563679. Provide your order number and details of the damage.
• If your package is lost in transit, please contact us at falconershelp@gmail.com within 7 days of the expected delivery date. We will work with the carrier to locate your package.
  Changes to this Policy:
  We reserve the right to modify this Shipping & Delivery Policy at any time. Any changes will be posted on this page.
  Contact Us:
  If you have any questions about our Shipping & Delivery Policy, please contact us at:
• falconershelp@gmail.com
• 7678563679

Disclaimer: The above content is created at Falconers’ sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant’s non-adherence to it.
[7:01 AM, 2/1/2025] C6w5 PRADEEP RAI Falconers Fashion: Cancellation & Refund Policy

Falconers believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

Cancellations will be considered only if the request is made within the same day of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.

Falconers does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.

In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within same day of receipt of the products.

In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

In case of any Refunds approved by the Falconers, it’ll take 3-4 days for the refund to be processed to the end customer.

Disclaimer: The above content is created at Falconers sole discretion. Razorpay shall not be liable for any content provided here and shall not be responsible for any claims and liability that may arise due to merchant’s non-adherence to it.